Blogger: Bill Pray
The headline from the Washington Times should make any e-mail administrator cringe: "White House e-mail crisis continues."
What may be the most important enterprise e-mail system in the free world -- the network that supports communication into and out of the White House -- has been "down" since just before 9 a.m. Monday, reports Christina Bellantoni, a White House correspondent for The Washington Times.
For the current administration, it is clear that this is frustrating given their effective use of technology during the campaign.
According to Network World, the White House uses an Outlook server, which I read to mean an Exchange server, that apparently crashed. Given the maturity of e-mail technologies and the best practices that have been developed over the years, this kind of event should have only lasted minutes - not hours, moving into days.
If Network World is correct, Microsoft should be talking to the White House IT staff ASAP.
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