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July 15, 2009


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Dig a little deeper and it will become apparent that Cisco's internal web 2.0 is not quite what it seems. Sure online collaboration takes place, but it's tightly controlled and in some areas (say European Markets, HR and IT) deeply feared by the management team. Collaboration has shifted a small amount to a large tier of upper management, but broad collaboration is not taking place. And while employees have wikis, blogs and forums, their real views count for nothing in Mr Chamber's world.

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